FAQ’s
See if we can answer your frequently asked questions! If not, feel free to give us a call.
What if I do not have insurance?
We offer private pay options and will clearly explain fees before services begin. We also offer our Pay What You Can program. Learn More ->
Do you offer out-of-network benefits?
Many clients utilize out-of-network benefits. We can provide documentation to help with reimbursement. We also offer our Pay What You Can program. Learn More ->
When is payment due?
Payment is due at the time of each session unless other arrangements have been made. We also offer our Pay What You Can program. Learn More ->
What forms of payment do you accept?
We accept major credit cards and other approved electronic payment methods. We also offer our Pay What You Can program. Learn More ->
Scheduling, Policies, Confidentiality
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How often will sessions be scheduled?
Most clients attend weekly or biweekly sessions, though frequency can be adjusted over time.
Do you offer online therapy?
Yes. Secure online therapy is available and can be a flexible option for many clients.
What is your cancellation policy?
We require a 48-hour advance notice for cancellations or rescheduling. Details will be provided during intake.
Is therapy confidential?
Yes. Therapy is confidential and protected by law, with limited legal exceptions explained during your first session.
Can I contact my therapist between sessions?
Communication policies vary by therapist and will be discussed at the start of treatment.
Getting Started With Therapy
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Do I need a specific problem to start therapy?
No. Many people begin therapy to gain clarity, improve self-awareness, or strengthen relationships, even without a specific diagnosis or concern.
What happens in the first session?
The first session focuses on understanding what brings you in, discussing goals, and helping you feel comfortable with the therapy process.
Do you offer free consultations?
Yes. We offer a free consultation to answer questions and help determine whether our practice is a good fit for your needs.
How soon can I get started?
Availability varies, but our intake team works to schedule new clients as soon as possible.
Therapy Services & Care
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Who do you work with?
Our therapists work with children, teens, adults, and couples, offering support across a wide range of emotional and relational concerns.
What issues do you help with?
Common concerns include anxiety, depression, trauma, stress, relationship challenges, life transitions, and self-esteem.
What types of therapy do you use?
Therapy approaches vary by therapist and are tailored to each client, focusing on evidence-based and goal-oriented care.
How long does therapy usually last?
Therapy length depends on your goals and needs. Some clients attend short-term while others benefit from ongoing support.
Can I switch therapists if needed?
Yes. Finding the right fit is important, and our team can help facilitate a change if needed.
Did our frequently asked questions page help? If not, feel free to give us a call!
